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Dear NewspaperARCHIVE Library Edition customer,
Effective March 1, 2018, ProQuest will no longer act as the distributor for the NewspaperARCHIVE Library Edition service. The NewspaperARCHIVE Library Edition service will continue, but it will be sold and supported by NewspaperARCHIVE directly. There is nothing you need to do right now, however we wanted you to be aware of this coming change. ProQuest is working closely with NewspaperARCHIVE to ensure a seamless transition for our mutual customers.
ProQuest will continue to provide first-tier support for the NewspaperARCHIVE Library Edition service until March 1, 2018. Please contact ProQuest via normal communications channels during that time. After March 1, 2018, you will work directly with NewspaperARCHIVE Customer Service at: AccessCS@newspaperarchive.com.
We want to assure you that any subscription or PAL purchase made with ProQuest prior to March 1, 2018 will be honored and serviced throughout the duration of your subscription period. NewspaperARCHIVE will renew and service any subscription or PAL purchase after that date.
We appreciate and value your continued partnership and apologize for any inconvenience this may cause. If you have any questions or concerns regarding these changes, please contact your Account Manager, or email us at email@example.com or by calling 1.800.521.0600 or 1.734.997.4111.
The ProQuest Product Team
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