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Introduction to RefWorks: Home

Product Upgrades

ProQuest has hundreds of our products that touch the research lifecycle including many that are getting upgrades late this summer and fall.  To be informed about upcoming changes, watch this page: and sign up for updates; we will post new information as it becomes available.

RefWorks Webinars

We offer several webinars on many different topics each month. Below are links to our schedule of upcoming sessions and recordings of recent ones.

Upcoming sessions and recordings:

RefWorks Webinars

We also offer a series of brief video tutorials on our RefWorks YouTube channel.

Technical Support is available!

RefWorks Technical Support is available to help you:

Email us!

By Phone:  +1. 800-521-0600 ext. 74440 or +1.734-997-4440.


Support hours are:

Eastern Time Zone:

Monday – Thursday: 8:00 am – 11:00 pm ET

Friday: 8:00 am – 8:00 pm ET

Sunday: 2:00 pm – 11:00 pm ET


Pacific Time Zone:

Monday – Thursday 5:00 am – 8:00 pm PT

Friday: 5:00 am – 5:00 pm PT

Sunday – 11:00 am – 8:00 pm PT

Follow Us

Become part of the RefWorks community online! 



Join our social sites for the latest information on product updates, support questions, and even contests and challenges!

What is RefWorks?

In a world of e-research, there are more data sources available than ever, which means researchers need highly efficient ways to manage vast amounts of information easily. RefWorks is a powerful online research management, writing and collaboration tool designed to help researchers at all levels easily gather, organize, store and share all types of information and to instantly generate citations and bibliographies.

Video Tutorial: Learn RefWorks in 20 Minutes