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Form to report a problem in the ProQuest LibGuides


Please only use this form to report a problem with the ProQuest Libguides site

If you have a question or problem with ProQuest databases, please contact either Customer Service or Technical Support.  Contact information is below in the columns on the left.

Technical and Customer Support Information

Customer Support

Contact Customer Service for questions about:

  • Products you should have access to
  • Product set-up
  • New orders and/or renewal order process
  • Account maintenance
  • Usage questions
  • Renewal questions

Sunday: 2:30 PM - 11:30 PM EDT

Mon. - Thurs.: 5:00 AM - 10:30 PM EDT

Friday: 5:00 AM - 6:00 PM EDT

Contact phone numbers (until 6pm US Eastern time):

U.S. and Canada: 800-521-0600 x72971

International: +800.4997.4111 or 734-761-4700 x77120


U.S. and Canada:


Technical Support

Contact Technical Support for questions about:

  • Authentication Issues
  • Product Interface or Display
  • Product Functionality
  • Search Results
  • Linking
  • Usage
  • Content-related questions

Monday - Sunday: 8:00 AM-3:00 AM EDT

Please consult the following article for Support Resources and contacts:

Report a problem

Report a problem you've found in the ProQuest LibGuides.