Dialog offers powerful automated monitoring of strategic information (alerting) for all your workflows (competitive and business intelligence, drug safety, product management, research & development and much more). Dialog alerts have served our clients efficiently and reliably for many years.
The Dialog Customer Experience Training and Support team offers an extended consultative service for alerts management. Our consultants are able to support you during the entire process of creating and testing strategies, setting up and maintaining your alerts. And using our Alerts Manager in the new and enhanced Workspace, you can manage your alerts yourself more efficiently than ever before. Discover how the Dialog Alerts work in this page.
Publication Date (PD) – Date an information provider specifies as their publication date.
First Available Date (FAV) – Date that a record is available on ProQuest Dialog for searching.
Update Date (UD) – Date that ProQuest loads a vendor-provided update to a record.
The first time a record is loaded on ProQuest it will receive that date for both the First Available search field (FAV) and for the Update Date (UD) mnemonic. On subsequent information provider update, an additional date will be loaded to the Update Date field. The Update Date field can have multiple values. Thus the Update field will contain the first date the record is available for searching on ProQuest Dialog plus the dates of any additional information provider updates. NOTE: Annual vendor reloads are not processed by the alerting engine, thus these items will not appear in your alerts.
Alert Memory - this is the record of all documents delivered from the creation of the alert. The alert memory has no limit.
Alert History - this is the record of all delivery events. This includes the email date/time, number of records and recipients, and this information lasts for 180 days on ProQuest, whereas, copies of the emails are stored at ProQuest for 90 days.
Accession Number - is a unique ID assigned to every document by the database provider.
ProQuest Identification Nr - is a unique ID assigned by ProQuest as soon as the document arrives regardless of its database so that every record is uniquely identifiable.
The PQ Identification nr is different from the Accession Nr assigned by the database provider. An updated document keeps the same” Accession Number” as the original document and also retains the same ProQuest Identification Nr.
1 - An alert is created on day X
This is the “Alert creation date” and the start of the Alert “memory”
Note : The Alert memory is kept as long as the alert is active.
The number of documents in the memory is unlimited.
2 - All the documents that come into the system from that date onwards
will be matched against the Alert strategy and the Alert memory.
The documents are matched to the strategy at the time the document is loaded into PQ Dialog.
3 - At the time the document matches the strategy,
the system stores each document delivered with a unique “ProQuest Identification Nr”
that is then stored in the Alert memory.
4 - Documents are loaded onto ProQuest Dialog in a continuous flow.
The system will check the “ProQuest Identification Nr” and every document matching your Alert strategy will be delivered the next time your Alert runs at the frequency specified (daily, weekly monthly, etc.) unless a document with the same “ProQuest Identification Nr” (or a duplicate of that document if you have chosen the deduplication option) is already in the Alert memory.
5 - When the Alert runs, it will deliver every document matching the Alert strategy that was:
(A) loaded onto ProQuest since the previous delivery and (B) not delivered in a previous delivery.
These documents are either new documents or updated documents. It is possible to further limit the content deliver in the alert by selecting one of the parameters below, in the Include option.
A. “Newly published documents only”
As an alternative, if a different date limiter than the 60-90 previous days is needed, the option “Newly added documents including historical items” can be selected and a publication date limiter in the search strategy can be added.
E.g. to receive all content published after January 1, 2014, add PD(>20140101) in the last set of the strategy.
B. “Newly added documents including historical items”
If needed, a limit to the content delivered can be added by including a publication date limiter to your strategy. See example above.
Practical cases :
1 - You wish to get newly loaded or updated documents published in the last 60-90 days
2 - You wish to receive any new or updated documents loaded onto PQ Dialog from a certain date onwards, regardless of publication date.
[Note that “new” in this context means “new to the PQ Dialog platform”. We often receive “older” records from information providers during annual reload processes.
3 - You wish to get newly loaded or updated documents published after a specific date