Higher Education Commission

What is ProQuest?

ProQuest is a global content and technology organization based in the Unites States with offices around the globe. We provide content for teaching and research, in addition to research solutions and services. We partnered with the most prestigious and important publishers from all over the world to provide authoritative and curated content to the research and the teaching community.

What content and services do ProQuest offer?

Read more about ProQuest in general, and visit ProQuest Resources Guide page for more information on HEC ProQuest resources, access links, user guides, training videos, watch previously recorded sessions and more!

What are the collections and services available for HEC users?

HEC subscribes to the following collections and services from ProQuest:

• ProQuest Dissertations and Theses Global (PQDT):
• The largest collection of electronic dissertations and theses in the world! More than 5 Million abstracts and 2.7 million full text available from more than 4,100 institutions worldwide. Learn more about PQDT.
• Business Premium Collection (BPC):
• BPC delivers thousands of full-text journals, dissertations, and working papers as well as trade publications, market research reports, analyst reports, and key periodicals in the fields of Accounting, Banking, Business, Economics, Finance, Marketing, HR, Management and many more. Learn more about BPC.
• ProQuest Ebook Central (EBC):
• Our dedicated platform for eBooks. HEC has access to Academic Complete, our best collection of eBooks, with more than 180,000 books covering all key subject such as: engineering, technology, arts, health, medicine, IT, business, marketing and many more! Learn more about EBC.
• RefWorks*:
• RefWorks is a reference management tool from ProQuest. It’s an essential tool for all students and researchers to help them manage their references and citations according to the citations’ guidelines and in a very easy way! Learn more about RefWorks.
• *RefWorks is available to selected number of institutions only.
• Pivot*:
• Pivot is a power tool that provides access to the most comprehensive global source of funding opportunities worldwide, in addition to millions of profiles for researchers from all over the world. Learn more about Pivot.
• *Pivot is only available to the HEC management office.
• Summon*:
• Summon is a unified search engine that helps searching all HEC resources from a single search box. It provides an easy way to search all the resources at the same time and connect HEC users with the right source of information from its native platform. Learn more about Summon.
• *You might not be able to see the full text until you are authenticated through your institution.

How can I access ProQuest resources?

ProQuest contents (PQDT, BPC and EBC) are accessible from within your university’s IP range (network). During Covid-19 pandemic, we enabled access through HEC Digital Library Portal and ProQuest Resources Guide Page. Access is enabled to all people located in Pakistan only. learn more about how to access.

Do you provide training on ProQuest resources and services?

Of course! We continue to support HEC users with training activities on a regular basis! You can learn about our upcoming training sessions and REGISTER for your preferred sessions.

How can I register for ProQuest training session(s)?

We use Cisco WebEx as a conference application. You need to register first in order to reserve your seat for the training you wish to attend. Learn how to register.

SEATS ARE LIMITED. PLEASE REGISTER ONLY IF YOU ARE 100% SURE YOU CAN ATTEND THE TRAINING

What will be the training timing in Pakistan local time?

We usually do trainings 12 pm noon Pakistan local time but after registering to any training, Cisco WebEx will send two reminders to you; one before 24 hours and one before 30 minutes from the official training time.

Also WebEx default timing in reminder emails is New York time zone (GMT -4). You can change the WebEx default timing from the registration page.

How do I join ProQuest training session?

You need to register first before the training date and time. You can use the same registered link to join the session when time comes. Learn how to join the training.

Can I attend a ProQuest training using my smart phones or tablets?

Of course! The program we use for trainings is “Cisco WebEx Meeting” which can be downloaded from Google Play or Apple Store. You can use it to register and attend the session from your phone or tablet. Learn more on how to join the training from your phone or tablet.

Are training certificates provided when attending ProQuest sessions?

We provide a Certificate of Attendance for people attending the full training session only. Certificates will be generated using your registered first and last name and will be sent to your registered email address one week after the training.

How do ProQuest send the Certificate of Attendance?

We will send the certificate to your registered email address. Ensure to type your first and last name correctly when filling the registration form, in addition to your correct email address. We won't be able to change your name on the certificate after you receive it.

I attended your training session but didn’t receive the certificate. What to do?

Training certificates will be sent in about one week after the training date. You need to check your junk/spam email folder and make sure to white list certificates@simplecert.net as this is the email the system uses when sending the certificates. In case you don’t receive your certificate after 10 days of the training session, please send an email to Training@proquest.com with your registered name, email address, and the training information (title and date) and we will check for your details and send the certificate to you in case you attended the full session.

Thank you but, No thank you!

After receiving your certificate, please don't send us an email to thank us. This will create a new support ticket in our system and will cause some internal issues. Please contact us at Training@proquest.com only if you have a question or need any help.

Do you have any local support in Pakistan?

Yes. You can reach our local representative using the following information:

Mr. Javed Ishaq (A&J Def Tek Consultants), jishaq@ajdeftek.com

How can I contact ProQuest for technical issues?

You can reach us at any time on support@proquest.com or you can submit a ticket.